Need to Contact Us?

Have questions and don't know how to get your answers?

We're an internet-based company, so we've focused on making email our number one support method. It gives us the ability to route your questions to the appropriate product, billing or tech support expert, and to keep your issue with that person for continuity.

If you have questions about a product or can't find the answer under Help, there are several ways to reach out to us. 

Fastest & Most Effective Service – Choose the "Contact Us" link

Send us a message through the Contact Us link, and we will respond to your help ticket (as we call them) usually within 3 business days. We want to know exactly how we can help, so the more details you give, the faster we can give you the right answer. 

We'll review your help ticket and get back to you within 3 business days. Please provide details in your email about your account and exactly how we can help — the more information, the better!

To Sign-Up, Make Payments or Cancel Your Subscription.

You can sign up 24/7 at www.ChurchArt.com.

If you're already a subscriber, you can log in and make payments and cancel online under My Account.

If you feel the need to speak with someone over the phone, we can certainly try to accommodate that. However, we like to establish communication first via email exchanges through the Contact Us link or through our email address. It helps give us background information so we can assist you better and route your questions to the correct expert. Through email exchanges, we also can provide help documents, screenshots, attachments and other resources you might find beneficial now and for reference later.

If you call our 800 number, please note that it serves as a voicemail service. Leave us a message, and we will respond via email within 3 business days.

Calls related to technical questions, troubleshooting or product details will generate a help ticket, and our support team will respond to your questions via email first.

After hours and need an answer fast?

Don't forget we have a great library of searchable help documents that may hold the answers to your questions.  Check them out at help.ChurchArt.com